We understand that once you buy an item you want it right away, which is why when you place an order before 15:00 on a weekday we promise to process and have it delivered for the next working day*.
Weekends will take up to two days for delivery.
Pricing
Total Amount of Order | Delivery Charge |
---|---|
Orders Below $300 HKD | Priced according to weight and volume |
Orders Above $300 HKD | Free |
Logistics Requirements
Areas Which Require An Additional Business Day
Area | |
---|---|
Ngong Ping | Pui O |
Chek Lap Kok | Tai O |
Tai O Public Pier | Lantau Island |
Ma Wan | Mui Wo |
Mui Wo Ferry Pier | Shek Pik |
Tong Fuk | Tian Tan Buddha |
River Trade Terminal | Hong Kong Disneyland |
Hong Kong International Airport | Hong Kong Convention and Exhibition Centre |
Discovery Bay | Cheung Sha |
Penny's Bay | |
We offer delivery service to Hong Kong Island, Kowloon, New Territories and Outlying Islands. Delivery service is not applicable to restricted areas, road which prohibit truck weighted 5.5 or above, exhibition, hotel, apartment under renovation, boat house / boat, construction site, container terminal, addresses where goods delivery has to go through the balcony, and other select areas – please contact us if you would like more details.
Customer who opt for cash on delivery agree to the following terms:
Q) Can I change my delivery address after placing my order?
A) Please immediately contact us. If the order is not yet processed we will make arrangements accordingly.
Q) Can I choose pickup for my order? (Currently stopped due to the covid situation)
A) Yes, please contact us before placing your order and we can arrange a suitable time.
Q) I don't know how to assemble the product do you offer a service to build it for me?
A) Yes, please see below for our assemble service.
Our prices do not include any installation service.
If required, we offer assemble service starting from HK$300. (Does not include any wall mounting or renovation works.)
Ad hoc assemble service will not be provided unless requested by the customer in advance. Should the customer decide to request this service after receiving the product, the customer may contact us by email: cs@spotondealz.com.hk or send us a message to (+852) 5286 9544 via WhatsApp or Signal messenger and we will arrange for it a date to assemble it.
Please provide the following information;
1. Indicate your invoice number
2. Product that requires installation service
3. Contact name, number and address if not the same as the order.