Damaged or Exchange
In the event there are damaged or missing items in your order;
In the event of confirmed faulty or missing goods we will arrange for replacements to be sent or the equivalent store credit (only redeemable on www.spotondealz.com.hk).
Cancellation
If the customer cancels the order BEFORE it is delivered, 15% re-stocking fee will be charged.
Additional Points
Multi Products (HK) Limited reserves the right to amend the above terms and conditions without prior notice and has the final decision in case of any dispute.